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1

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors

D. Todd Donavan, Tom J. Brown and John C. Mowen

Journal:

Journal of Marketing

Year:

2004

Language:

english

File:

PDF, 3.21 MB

english, 2004

2

Corporate branding, identity, and customer response

Peter A. Dacin, Tom J. Brown

Journal:

Journal of the Academy of Marketing Science

Year:

2006

Language:

english

File:

PDF, 374 KB

english, 2006

3

The Company and the Product: Corporate Associations and Consumer Product Responses

Brown, Tom J., Dacin, Peter A.

Journal:

Journal of Marketing

Year:

1997

Language:

english

File:

PDF, 2.25 MB

english, 1997

4

Impact of Pressure Ulcers on Quality of Life in Older Patients: A Systematic Review

Claudia Gorecki, Julia M. Brown, E. Andrea Nelson, Michelle Briggs, Lisette Schoonhoven, Carol Dealey, Tom Defloor, Jane Nixon, on behalf of the European Quality of Life Pressure Ulcer Project group

Journal:

Journal of the American Geriatrics Society

Year:

2009

Language:

english

File:

PDF, 138 KB

english, 2009

5

Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors

Donavan, D. Todd, Brown, Tom J., Mowen, John C.

Journal:

Journal of Marketing

Year:

2004

Language:

english

File:

PDF, 147 KB

english, 2004

6

Identity, intended image, construed image, and gnreputation: An interdisciplinary framework and suggested terminology

Tom J. Brown, Peter A. Dacin, Michael G. Pratt, David A. Whetten

Journal:

Journal of the Academy of Marketing Science

Year:

2006

Language:

english

File:

PDF, 836 KB

english, 2006

7

Improving the measurement of service quality

Tom J. Brown, Gilbert A. Churchill Jr., J. Paul Peter

Journal:

Journal of Retailing

Year:

1993

Language:

english

File:

PDF, 758 KB

english, 1993

8

Corporate image and reputation in B2B markets: Insights from CI/ARG 2008

Tom J. Brown, Peter A. Dacin, Leyland F. Pitt

Journal:

Industrial Marketing Management

Year:

2010

Language:

english

File:

PDF, 97 KB

english, 2010

9

Figures of Indonesian Modernity

Joshua Barker, Johan Lindquist, Tom Boellstorff, Chris Brown, Aryo Danusiri, Dadi Darmadi, Sheri Gibbings, Jesse Grayman, James Hoesterey, Carla Jones, Doreen Lee, Daromir Rudnyckyj, Rachel Silvey and

Journal:

Year:

2009

Language:

english

File:

PDF, 4.64 MB

english, 2009

10

Managing Impressions in the Face of Rising Stakeholder Pressures: Examining Oil Companies’ Shifting Stances in the Climate Change Debate

D. van Halderen, Mignon, Bhatt, Mamta, Berens, Guido A. J. M., J. Brown, Tom, B. M. van Riel, Cees

Journal:

Journal of Business Ethics

Year:

2016

Language:

english

File:

PDF, 376 KB

english, 2016

11

Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context

Tom J. Brown, Thomas E. Barry, Peter A. Dacin, Richard F. Gunst

Journal:

Journal of the Academy of Marketing Science

Year:

2005

Language:

english

File:

PDF, 1.61 MB

english, 2005

12

ONE-TO-ONE TECHNOLOGY-ENHANCED LEARNING: AN OPPORTUNITY FOR GLOBAL RESEARCH COLLABORATION

CHAN, TAK-WAI, ROSCHELLE, JEREMY, HSI, SHERRY, KINSHUK,, SHARPLES, MIKE, BROWN, TOM, PATTON, CHARLES, CHERNIAVSKY, JOHN, PEA, ROY, NORRIS, CATHIE, SOLOWAY, ELLIOT, BALACHEFF, NICOLAS, SCARDAMALIA, MA

Journal:

Research and Practice in Technology Enhanced Learning

Year:

2006

Language:

english

File:

PDF, 322 KB

english, 2006

13

Chaotic Orderings of the Rationals and Reals

Hayri Ardal, Tom Brown and Veselin Jungić

Journal:

American Mathematical Monthly

Year:

2011

Language:

english

File:

PDF, 221 KB

english, 2011

14

Social versus psychological brand community: The role of psychological sense of brand community

Brad D. Carlson, Tracy A. Suter, Tom J. Brown

Journal:

Journal of Business Research

Year:

2008

Language:

english

File:

PDF, 240 KB

english, 2008

15

The Company and the Product: Corporate Associations and Consumer Product Responses

Tom J. Brown and Peter A. Dacin

Journal:

Journal of Marketing

Year:

1997

Language:

english

File:

PDF, 794 KB

english, 1997

16

Motivation in Public and Private Organizations: A Comparative Study

Carole L. Jurkiewicz, Tom K. Massey, Jr. and Roger G. Brown

Journal:

Public Productivity & Management Review

Year:

1998

Language:

english

File:

PDF, 2.12 MB

english, 1998

17

[ASME ASME 2011 Pressure Vessels and Piping Conference - Baltimore, Maryland, USA (July 17–21, 2011)] ASME 2011 Pressure Vessels and Piping Conference: Volume 3 - Field Calibration and Accuracy of Torque Wrenches

Brown, Warren, Hamilton, Scott, Nguyen, An, Smith, Tom

Year:

2011

Language:

english

File:

PDF, 1.18 MB

english, 2011

18

[American Institute of Aeronautics and Astronautics AIAA Centennial of Naval Aviation Forum "100 Years of Achievement and Progress" - Virginia Beach, VA ()] AIAA Centennial of Naval Aviation Forum "100 Years of Achievement and Progress" - F-35B Lift Fan Inlet Development

Sylvester, Thomas, Sylvester, Tom, Brown, Robert, O'Connor, Colin

Language:

english

File:

PDF, 3.90 MB

english

19

A cross-lagged test of the association between customer satisfaction and employee job satisfaction in a relational context.

Zablah, Alex R., Carlson, Brad D., Donavan, D. Todd, Maxham, James G., Brown, Tom J.

Journal:

Journal of Applied Psychology

Year:

2016

Language:

english

File:

PDF, 228 KB

english, 2016

20

How and When Does Customer Orientation Influence Frontline Employee Job Outcomes? A Meta-Analytic Evaluation

Zablah, Alex R, Franke, George R, Brown, Tom J, Bartholomew, Darrell E

Journal:

Journal of Marketing

Year:

2012

Language:

english

File:

PDF, 306 KB

english, 2012

21

Genetic Structure, Self-Identified Race/Ethnicity, and Confounding in Case-Control Association Studies

Hua Tang, Tom Quertermous, Beatriz Rodriguez, Sharon L.R. Kardia, Xiaofeng Zhu, Andrew Brown, James S. Pankow, Michael A. Province, Steven C. Hunt, Eric Boerwinkle, Nicholas J. Schork, Neil J. Risch

Journal:

The American Journal of Human Genetics

Year:

2005

Language:

english

File:

PDF, 240 KB

english, 2005

22

Assessing the Spiritual Leadership of Students: An Equanimity Study

Rozeboom, David, Frohardt, Russell, Carroll, Claudia, Sullivan, Tom, Phelps, Nick, Trevino, Nicole, Blair, David, Brown, Christy, Puglisi, James

Journal:

Journal of College and Character

Year:

2016

Language:

english

File:

PDF, 272 KB

english, 2016

23

Geomorphology of the Anthropocene: Time-transgressive discontinuities of human-induced alluviation

Brown, Antony, Toms, Phillip, Carey, Chris, Rhodes, Eddie

Journal:

Year:

2013

Language:

english

File:

PDF, 2.97 MB

english, 2013

24

Contemplative Pedagogy: Frequently Asked Questions

Tom Coburn, Fran Grace, Anne Carolyn Klein, Louis Komjathy, Harold Roth, Judith Simmer-Brown

Journal:

Teaching Theology & Religion

Year:

2011

Language:

english

File:

PDF, 65 KB

english, 2011

25

The Customer Orientation of Service Workers: Personality Trait Effects on Self- and Supervisor Performance Ratings

Brown, Tom J., Mowen, John C., Donavan, D. Todd, Licata, Jane W.

Journal:

Journal of Marketing Research

Year:

2002

Language:

english

File:

PDF, 90 KB

english, 2002

26

An autonomous molecular assembler for programmable chemical synthesis

Meng, Wenjing, Muscat, Richard A., McKee, Mireya L., Milnes, Phillip J., El-Sagheer, Afaf H., Bath, Jonathan, Davis, Benjamin G., Brown, Tom, O'Reilly, Rachel K., Turberfield, Andrew J.

Journal:

Nature Chemistry

Year:

2016

Language:

english

File:

PDF, 2.95 MB

english, 2016

27

The Challenge of Nationhood: A Collection of Speeches and Writings

Brown, Brack, Mboya, Tom

Journal:

American Political Science Review

Year:

1972

Language:

english

File:

PDF, 220 KB

english, 1972

28

Using norms to improve the interpretation of service quality measures

Journal:

Journal of Services Marketing

Year:

1997

Language:

english

File:

PDF, 154 KB

english, 1997

29

The Customer Orientation of Service Workers: Personality Trait Effects on Self- and Supervisor Performance Ratings

Tom J. Brown, John C. Mowen, D. Todd Donavan and Jane W. Licata

Journal:

Journal of Marketing Research

Year:

2002

Language:

english

File:

PDF, 2.05 MB

english, 2002

30

Employee customer orientation in context: How the environment moderates the influence of customer orientation on performance outcomes.

Grizzle, Jerry W., Zablah, Alex R., Brown, Tom J., Mowen, John C., Lee, James M.

Journal:

Journal of Applied Psychology

Year:

2009

Language:

english

File:

PDF, 633 KB

english, 2009

31

Land use change: complexity and comparisons

Rindfuss, Ronald R., Entwisle, Barbara, Walsh, Stephen J., An, Li, Badenoch, Nathan, Brown, Daniel G., Deadman, Peter, Evans, Tom P., Fox, Jefferson, Geoghegan, Jacqueline, Gutmann, Myron, Kelly, Magg

Journal:

Journal of Land Use Science

Year:

2008

Language:

english

File:

PDF, 122 KB

english, 2008

32

Pharmacokinetic/Pharmacodynamic Correlation Analysis of Amantadine for Levodopa-Induced Dyskinesia

Brigham, Elizabeth, Johnston, Tom, Brown, Carl, Holt, Jonathon, Fox, Susan, Hill, Michael, Howson, Patrick, Brotchie, Jonathan, Nguyen, Jack

Journal:

Journal of Pharmacology and Experimental Therapeutics

Year:

2018

Language:

english

File:

PDF, 494 KB

english, 2018

33

Flexibility From Energy Systems Integration: Supporting Synergies Among Sectors

Orths, Antje, Anderson, C. Lindsay, Brown, Tom, Mulhern, Joseph, Pudjianto, Danny, Ernst, Bernhard, OMalley, Mark, McCalley, James, Strbac, Goran

Journal:

IEEE Power and Energy Magazine

Year:

2019

Language:

english

File:

PDF, 1.85 MB

english, 2019

34

An Analogy‐Based Computer Tutor for Remediating Physics Misconceptions

Murray, Tom, Schultz, Klaus, Brown, David, Clement, John

Journal:

Interactive Learning Environments

Year:

1990

Language:

english

File:

PDF, 1.84 MB

english, 1990

35

The ecology, silviculture and biogeography of mahogany (Swietenia macrophylla): a critical review of the evidence

Nick Brown, Steve Jennings, Tom Clements

Journal:

Perspectives in Plant Ecology, Evolution and Systematics

Year:

2003

Language:

english

File:

PDF, 1.25 MB

english, 2003

36

The Review Report: An Empirical Investigation

Brown, Tom, Hatherly, David, Innes, John

Journal:

Accounting and Business Research

Year:

1993

Language:

english

File:

PDF, 733 KB

english, 1993

37

[IEEE 2016 IEEE International Symposium on Phased Array Systems and Technology (PAST) - Waltham, MA, USA (2016.10.18-2016.10.21)] 2016 IEEE International Symposium on Phased Array Systems and Technology (PAST) - Planar-fed folded notch (PFFN) arrays: A novel wideband technology for multi-function active electronically scanning arrays (AESAs)

Cooley, Michael, Essman, Steve, Quade, Stu, Geibel, Steve, Spence, Tom, Fontana, Tom, Browne, Kenny

Year:

2016

Language:

english

File:

PDF, 1.96 MB

english, 2016

38

The Expanded Audit Report—An Empirical Investigation

Hatherly, David, Innes, John, Brown, Tom

Journal:

Accounting and Business Research

Year:

1991

Language:

english

File:

PDF, 700 KB

english, 1991

39

Parental maltreatment and proximal risk factors using the Childhood Experience of Care & Abuse (CECA) instrument: A life-course study of adult chronic depression — 5

George W. Brown, Tom K.J. Craig, Tirril O. Harris

Journal:

Journal of Affective Disorders

Year:

2008

Language:

english

File:

PDF, 376 KB

english, 2008

40

Development and Validation of the Behavioral Tendencies Questionnaire

Van Dam, Nicholas T., Brown, Anna, Mole, Tom B., Davis, Jake H., Britton, Willoughby B., Brewer, Judson A., Voracek, Martin

Journal:

Year:

2015

Language:

english

File:

PDF, 303 KB

english, 2015

41

The Expression of Care in the Rough and Tumble Play of Boys

Reed, Tom, Brown, Mac

Journal:

Journal of Research in Childhood Education

Year:

2000

Language:

english

File:

PDF, 1.15 MB

english, 2000

42

Changing for the better

Tom Brown, Michael Jarrett

Journal:

Business Strategy Review

Year:

2008

Language:

english

File:

PDF, 178 KB

english, 2008

43

[Society of Petroleum Engineers SPE Annual Technical Conference and Exhibition - New Orleans, Louisiana, USA (2013-09-30)] SPE Annual Technical Conference and Exhibition - Managed Pressure Drilling, Casing and Cementing Enables Success in Conventionally Undrillable Wells in the Harding Field

Mashaal, Mohamed Ahmed, Fuller, Tom, Brown, Christopher John, Paterson, Robert

Language:

english

File:

PDF, 867 KB

english

44

Graphene Oxide–Upconversion Nanoparticle Based Portable Sensors for Assessing Nutritional Deficiencies in Crops

Giust, Davide, Lucío, María Isabel, El-Sagheer, Afaf H., Brown, Tom, Williams, Lorraine E., Muskens, Otto L., Kanaras, Antonios G.

Journal:

Year:

2018

Language:

english

File:

PDF, 2.99 MB

english, 2018

45

[Communications in Computer and Information Science] The Mobile Learning Voyage – From Small Ripples to Massive Open Waters Volume 560 ||

Brown, Tom H., van der Merwe, Herman J.

Year:

2015

Language:

english

File:

PDF, 37.13 MB

english, 2015

46

What progress has been made in the understanding and treatment of degenerative lumbosacral stenosis in dogs during the past 30 years?

Jeffery, Nick D., Barker, Andrew, Harcourt-Brown, Tom

Journal:

The Veterinary Journal

Year:

2014

Language:

english

File:

PDF, 649 KB

english, 2014

47

Efficacy of Kaolin-Based Particle Films to Control Apple Diseases

Glenn, D. Michael, van der Zwet, Tom, Puterka, Gary, Gundrum, Patricia, Brown, Eric

Journal:

Plant Health Progress

Year:

2001

Language:

english

File:

PDF, 525 KB

english, 2001

48

Management of musculoskeletal foot and ankle conditions prior to public-sector orthopaedic referral in South Australia

Walsh, Tom P., Ferris, Linda R., Cullen, Nancy C., Bourke, Jared L., Cooney, Melissa J., Gooi, Chi K., Brown, Christopher H., Arnold, John B.

Journal:

Journal of Foot and Ankle Research

Year:

2019

Language:

english

File:

PDF, 612 KB

english, 2019

49

A Pseudo Upper Bound for the van der Waerden Function

Journal:

Journal of Combinatorial Theory, Series A

Year:

1999

Language:

english

File:

PDF, 89 KB

english, 1999

50

Leadership Propensity and Sales Performance among Sales Personnel and Managers in a Specialty Retail Store Setting

Flaherty, Karen E., Mowen, John C., Brown, Tom J., Marshall, Greg W.

Journal:

Journal of Personal Selling and Sales Management

Year:

2008

Language:

english

File:

PDF, 194 KB

english, 2008

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